For Mira, who describes herself as an extrovert, the work community is very important. She sees a positive feedback loop when the employer cares about employees’ well-being. The results of the work are then better, which of course raises the level of customer satisfaction.
"Here the work community is absolutely awesome. There are incomprehensibly skilled people. Coworkers are definitely the most important thing to me in this work, which is why I have been at Knowit for so long. Tasks are roughly the same across all IT companies but I have heard that leavers miss our company-wide good team spirit and our warm, close community. We also have top customer satisfaction, and I want to be a part of maintaining that."
The work community has been a particularly important support to Mira, as she has in recent years gone through a gruelling process in which her gender was corrected. Mira says that at Knowit, diversity is not just a buzzword, and the company really understands that diversity helps to make better solutions at work and gives different perspectives.
"There are actually people like me who work here, but of course there should be more women and non-binaries in the IT industry in general, in all positions."
Mira describes the gender correction process as mentally very gruelling. She started the process in 2017 and began a social transition by changing her style and habitus. The following year, hormone treatments began and she changed her name.
"The company has supported in every way possible. They have looked for and used various support networks from Kela, for example. They have wanted to keep me working, but so that the workload does not accumulate too much. Care has also always been taken not to jeopardise my livelihood."
Mira is extremely thankful for all the support from her colleagues, one of whom in particular has been invaluable support at the workplace during the process.
"No negative feedback has come at any point. When I first came to work in a long skirt with a bag on my shoulder, the only comment I got was: “Oh, you have a new bag!" Mira laughs.
Mira lives as single but sees her friends in her free time whenever possible. Her favourite hobbies are reading, Japanese culture, photography and playing the cello. She hones her professional skills even in her hobbies, as Mira also enjoys computers in her free time.